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Customs Clearance for E-commerce

Global Customs provides specialist e-commerce customs clearance services for online sellers, fulfilment centres, freight forwarders, and 3PLs. We understand the unique challenges of e-commerce logistics — from fast-moving inventory to multi-SKU shipments, low-value goods, and complex VAT rules.

This page explains how our e-commerce customs clearance service works, what documents you need, and why online sellers across the UK trust Global Customs for fast, accurate, and compliant declarations.

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Why E-commerce Imports Are Different

E-commerce shipments often involve:

Multiple SKUs in a single shipment

Low-value goods

Low-value goods

Fast-moving inventory

International suppliers

Complex VAT rules

Amazon FBA and 3PL delivery deadlines

These factors make customs clearance more complex than traditional freight.

Our E-commerce Customs Clearance Services

We provide a complete range of customs services for online sellers:

Import Declarations (CDS)

Fast, accurate import declarations for goods entering the UK.

HS Code Classification

Correct commodity codes for every SKU.

Bulk SKU Classification

Ideal for sellers with large product catalogues.

Low-Value Consignment Support

Correct VAT treatment for goods under £135.

IOSS & OSS Guidance

Support for EU VAT schemes.

Amazon FBA & 3PL Clearance

Specialist support for fulfilment centres.

Duty & VAT Consultancy

Guidance on duty reliefs, VAT accounting, and cost-saving opportunities.

Urgent & Same-Day Clearance

Priority processing for time-critical shipments.

Support for Freight Forwarders & 3PLs

White-label customs services for logistics providers.

Logistics warehouse

Who We Work With

Our e-commerce services support:

Amazon FBA sellers
Shopify stores
eBay sellers
Etsy sellers
TikTok Shop sellers
Online retailers
Private-label brands
Dropshippers
Freight forwarders
3PL warehouses

Whether you sell 10 SKUs or 10,000, we can support your needs.

What You Need for E-commerce Customs Clearance

To process your declaration quickly, we typically require:

Commercial Invoice

  • Seller and buyer details
  • Product descriptions
  • HS codes (if known)
  • Value
  • Currency
  • Incoterms

Packing List

  • Details of weights, quantities, and packaging.

Transport Document

  • Bill of lading
  • Airway bill
  • CMR

EORI Number

  • Required for all UK importers.

VAT Number (if applicable)

  • For postponed VAT accounting.

SKU List

  • For multi-product shipments.

If you’re unsure about any of this, we guide you step-by-step.

How Global Customs Ensures Fast, Compliant Clearance

E-commerce Expertise

We understand the unique needs of online sellers.

Fast Turnaround

We process declarations quickly to keep your stock moving.

Compliance-First Approach

We ensure every declaration meets HMRC requirements.

Transparent Pricing

Clear, competitive rates with no hidden fees.

Nationwide Coverage

We support all major UK ports and airports.

24/7 Support

Urgent shipments? No problem — we’re always available.

Common E-commerce Problems We Solve

Incorrect HS Codes

We classify goods accurately to avoid overpaying duty.

Low-Value Goods Confusion

We ensure correct VAT treatment for goods under £135.

Amazon FBA Delivery Deadlines

We help avoid delays that affect stock availability.

Supplier Invoice Errors

We correct incomplete or inaccurate invoices.

Multi-SKU Shipments

We handle complex declarations with many product lines.

Post-Clearance Errors

We handle amendments and corrections on your behalf.

Industries We Support in Dover

Trusted by importers and exporters using the Port of Dover

Fashion

Electronics

Homeware

Toys & Games

Beauty & Cosmetics

Supplements

Consumer Goods

Private-Label Brands

Whether you import small parcels or full containers, we can support your needs.

Don’t take our word for it. See what our clients say.

At Global Customs Clearance Ltd our focus is to provide the best  Customs duty clearance service   in the business whilst completing all assignments with the highest level of quality.

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"Always a pleasure to work with the team at GCC. Quick, easy and reliable servie. "

Jason Parker

"Nothing is ever too much trouble for James and the team, they always so helpful. We can rely on them 100%, so quick and efficient! Great team, great service."

Erin Loughlin

"Having used many agents in the past, I cannot stress how much these guys went above and beyond to ensure that the process was as smooth and simple as possible."

Nick Bond

"Great people and a cost effective service provided. GCC are now my "go-to" for anything Customs related."

Kevin Gerbson

FAQs

Answers to common e-commerce customs clearance questions.

How long does e-commerce customs clearance take?

Do you support Amazon FBA imports?

Can you classify my SKUs?

Do you work with freight forwarders and 3PLs?

What if I don’t know my HS codes?

Need fast, reliable customs clearance for your e-commerce business?

Contact Global Customs today for expert support, accurate declarations, and 24/7 assistance.

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